Welcome to AixQreator.com Customer Service
We are committed to providing exceptional support to ensure you have the best experience with our AI Image Generator. Whether you have questions, need help with your subscription, or want assistance with technical issues, we’re here to help.
1. How to Contact Us
1.1. Email Support
For general inquiries, technical support, or billing questions, email us at support@aixqreator.com. We aim to respond within 24-48 hours.
1.2. Live Chat
Access live chat support via WhatsApp: +32488037604 during our business hours, 09.00 - 20.00 (GMT+1).
1.3. Help Tickets
Submit a help ticket through the "Support" section of your account. Provide as much detail as possible to help us resolve your issue quickly.
2. Common Support Topics
2.1. Account Management
Resetting Your Password: Use the "Forgot Password" link on the login page.
Updating Account Information: Navigate to your account settings to update your email or other details.
Deactivating Your Account: Contact us at support@aixqreator.com for assistance.
2.2. Subscription Plans
Viewing or Changing Plans: Visit your account dashboard's "Subscription" section.
Canceling Your Subscription: Cancel anytime through your account settings or contact support for assistance.
Refund Policy: Review our Terms of Use for details on refunds.
2.3. Technical Support
Image Generation Issues: Ensure your prompt is clear and specific. If problems persist, contact support.
Website Loading Problems: Clear your browser cache, refresh the page, or try a different browser. If the issue remains unresolved, contact us.
3. Billing and Payments
3.1. Payment Methods
We accept major credit/debit cards and digital payment platforms. All transactions are secure and encrypted.
3.2. Billing Cycle
Subscriptions renew automatically at the end of the billing period. You will be notified of upcoming renewals.
3.3. Failed Payments
If your payment fails, you will receive a notification. Update your payment method to avoid interruption of services.
4. Additional Resources
4.1. Help Center
Visit our Help Center for detailed guides, FAQs, and tutorials to make the most of AixQreator.
4.2. Community Support
Join our community forum to share ideas, get tips, and connect with other users.
4.3. Status Updates
Check our Status Page for real-time updates on platform performance and maintenance schedules.
5. Feedback and Suggestions
Your feedback helps us improve! Share your thoughts and suggestions by emailing feedback@aixqreator.com. We’d love to hear from you.
We’re here to ensure you have a seamless and enjoyable experience on AixQreator.com. Don’t hesitate to ask for assistance—our team is ready to help!